Terms and conditions

1. PRICES

All listed prices are quoted in Swiss franks and include statutory VAT.

2. SHIPPING

For orders with a value of more than 200.00 CHF we do not charge postage or shipping. Otherwise, 10.00 CHF will be charged per order. Goods will generally be shipped at the latest within 24 hours upon receipt of payment via courier service, mail or truck transport. Goods will be delivered onto the property. Delivery into houses or apartments is not a component of delivery. For special delivery requests such as upper-floor deliveries or two-person deliveries, we ask you to make a request. These will be charged according to effort/time and distance. Upon provision for shipment, risk is transferred to the customer. Claims to compensation for damages due to delayed delivery are excluded. Exchanges and complaints can only be considered within 8 days upon receipt of the goods. Cancellation must be effected in writing or by returning the delivered goods. A copy of the order documents must be included with all returns.

3. EXPRESS SHIPPING

If you require a more urgent delivery of your order, you can contact us up to 1 hour after order receipt (respond to your order by e-mail, we will send a confirmation! Or by phone) and indicate delivery for the next day (for orders/payment before 12:00 noon). 

4. PRICE CHANGES

Errors, price changes or small modifications to the products are excepted.

5. LIABILITY

tnt-graphics AG assumes sole liability for grossly negligent damages or damages caused deliberately. Any liability on the part of tnt-graphics AG for indirect, circumstantial or consequential damages, loss of profit, lost earnings is ruled out. The delivered goods will remain the property of the seller until complete payment.

6. PAYMENT OPTIONS

MasterCard, Visa, invoice via e-mail (payment in advance), PostFinance card, PostFinance e-finance, PayPal

Purchase on account (PowerPay) 

With PowerPay monthly payment, you can easily settle your online purchase using invoices with an option for partial payment. As an external payment service provider, MF Group Factoring AG / PowerPay offers the payment option “payment by invoice”. When concluding the purchase contract, PowerPay will accept the resulting invoice claim and handle the corresponding payment arrangements. For purchase by invoice, in addition to our terms and conditions, you are accepting the terms and conditions of PowerPay. (powerpay.ch/AGB) 

You will receive the monthly invoice by mail the following month. In case of partial payment, at least 10% of the unpaid invoice amount must be paid per month. In this way, you can comfortably decide for yourself how many partial payments you would like to use when settling the invoice. 

Please note that an administrative fee of 2.90 CHF is charged per invoice. 

Within the context of this contract, MF Group Factoring AG / PowerPay will grant you consumer credit as per Art. 12 KKG as long as you make use of the partial payment option and there are no grounds for exclusion as per Art. 7 (1) KKG.

7. DATA PROTECTION

We only store data which is required during the course of business transactions. The buyer expressly grants the seller the right to use this data for their own advertising purposes. The seller commits to treating all personal data as confidential and to not pass this data on to third parties.

8. PLACE OF JURISDICTION

The place of jurisdiction for both parties to the contract is Dietlikon ZH.

9. OPERATOR

tnt-graphics AG, Neue Winterthurerstrasse 15, 8305 Dietlikon, Phone +41 44 545 34 84, team@tischtennis-shop.ch